rapi888 Privacy Policy

This page describes what we collect when you use rapi888 and how we keep that data protected. We at rapi888 collect personal information to verify your identity, process your deposits and withdrawals, comply with anti-money-laundering regulations, and provide customer support. Your data is encrypted and stored securely on our servers.

We are committed to protecting your privacy and handling your information responsibly. We do not sell your data to third parties. We share information only with payment processors, banks, and regulatory authorities where required by law. This policy explains what data we collect, how we use it, your rights, and how to contact us if you have questions.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect at rapi888

We collect your email address, phone number, full name, date of birth, and residential address when you register an account. We also collect government-issued ID information and proof of address during the verification process. This information is required to comply with anti-money-laundering regulations and to confirm your eligibility to use rapi888.

When you use rapi888, we log your transaction history, including deposits, withdrawals, and gameplay activity. We record the date, time, amount, and payment method for each transaction. We also collect information about which games you play, your session duration, and your account balance. This data helps us provide customer support, detect fraud, and calculate your loyalty tier and cashback eligibility.

1

Account registration dataRequired

Email, phone, name, date of birth, address. Used for account creation and verification.
2

Identity documentsVerification

Government ID and proof of address. Stored securely and used only for compliance.
3

Transaction historyOngoing

Deposits, withdrawals, payment methods, dates, and amounts. Logged for every transaction.
4

Gameplay activitySession logs

Games played, session duration, wagers, and outcomes. Used for account management and support.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, and calculate your loyalty tier and cashback eligibility. We also use your data to provide customer support, investigate disputes, and detect fraud. Your transaction history is retained in your account dashboard so you can review your activity at any time.

We may use your email address to send you account notifications, such as deposit confirmations, withdrawal approvals, and promotion updates. You can manage your notification preferences in your account settings. We do not send marketing emails without your consent. We use your data only for purposes related to rapi888 and do not share it with third parties except as described in this policy.

We at rapi888 treat your data with care. Your privacy is central to how we operate.

rapi888 Data Protection Team

Third-Party Processors and Data Sharing

We share your payment information with payment processors and banks to process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These processors are bound by confidentiality agreements and use your data only to complete your transactions. We do not share your personal information with marketing companies, data brokers, or other third parties.

We may disclose your information to regulatory authorities, law enforcement, or government agencies if required by law or to comply with legal obligations. We may also share information if we believe disclosure is necessary to protect the security of rapi888, prevent fraud, or protect the rights and safety of our members. Our servers may be located outside your jurisdiction, and your data may be transferred across borders for processing and storage.

Payment processors: We share payment data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks to process transactions.
Regulatory authorities: We may disclose information to comply with anti-money-laundering and other legal requirements.
Fraud prevention: We share information internally to detect and prevent fraudulent activity on rapi888.
Data location: Our servers may be located outside your jurisdiction. Your data is encrypted during transfer and storage.

Cookies and Tracking

We use cookies to remember your login information, track your session, and improve your experience on rapi888. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use rapi888. We do not use cookies to track your activity outside of rapi888.

Your Rights and Data Access

You have the right to access, correct, and delete your personal data. You can review and update your account information in your rapi888 account dashboard at any time. If you wish to request a copy of all data we hold about you, or if you wish to delete your account and associated data, contact our support team. We will respond to your request within 30 days.

You have the right to withdraw consent for data processing at any time. However, some data is required to maintain your account and comply with legal obligations. If you request deletion of your account, we will retain transaction records as required by anti-money-laundering regulations, but we will delete personal information not required by law.

Data Security and Retention

We protect your data using encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. Your payment information is encrypted during transmission and storage. We conduct regular security audits and maintain industry-standard security practices. However, no system is completely secure, and we cannot guarantee absolute protection against all threats.

We retain your personal data for as long as your account is active. After account closure, we retain transaction records for the period required by anti-money-laundering regulations, typically 5–7 years. We delete other personal information within 30 days of account closure, unless we are required by law to retain it longer.

Contact Us About Your Privacy

If you have questions about this privacy policy, how we use your data, or your rights, contact our support team through your rapi888 account dashboard. Our team is available in English and Indonesian. We aim to respond to privacy inquiries within 7 business days. You can also visit our Terms and Conditions page for additional information about how we operate.

We may update this privacy policy from time to time. Changes will be posted on this page, and we will notify you of material changes via email. Your continued use of rapi888 after such changes constitutes your acceptance of the updated policy. If you do not agree with our privacy practices, you may request account closure and data deletion as described above.

Our Commitment to Privacy on rapi888

We at rapi888 are committed to transparent data practices and protecting your privacy. We collect only the information necessary to operate our platform, verify your identity, and comply with legal requirements. We do not sell your data, and we share it only with payment processors and regulatory authorities as required. Your transaction history is always available in your account for your review.

We maintain strict access controls to ensure that only authorized staff can access your personal information. We encrypt all sensitive data and use secure servers to store your information. We conduct regular security audits and stay current with industry best practices. If you have concerns about how we handle your data, contact our support team immediately.

For more information about your account, deposits, withdrawals, and how to use rapi888, visit our FAQ page or contact our support team. We are here to help you understand your privacy rights and how we protect your information.